A single resource you can use to take an active role in your health and engage with your health plan. It provides useful information about myProvidence, care options, and other programs available for Providence Health Plan members. 

• Member Resource Guide (PDF)
• Member Resource Guide (Spanish) (PDF)

 

• Behavioral Health Suite of Services
  See all the different services and support that are covered and available - from self-guided tools, to virtual and specialty care, or where to turn when you or a loved one might be in a crisis. 
  

   

  • Behavioral Health Suite of Services (PDF)
  • Behavioral Health Suite of Services (Spanish) (PDF)
• Behavioral Health Concierge
  Available for same day or next day access to counseling with dedicated behavioral health providers, and digital cognitive behavioral therapy through SilverCloud.
  

   

  • Behavioral Health Concierge (PDF)
  • Behavioral Health Concierge (Spanish) (PDF)
• Joon Care
  Access online, personalized support for suicide and crises to teens and young adults ages 13-26. You can have one-on-one therapy sessions with a licensed provider to get the help you need.
• Learn to Live
  Learn to Live is a virtual self-directed program based on the proven principles of Cognitive Behavioral Therapy (CBT). It can help with social anxiety, depression, stress, anxiety & worry, insomnia, and substance use.
• LifeBalance Program
  Access discounts on thousands of recreational, cultural and travel related businesses and activities.
• Providence health and wellness classes
  Register for a class or an upcoming event regarding smoking cessation, pregnancy and parenting, and more.
• Providence Health Coaching
  Whether you'd like to increase your activity level, reduce stress, improve your eating habits, lose weight, quit tobacco or just feel better every day, a Providence Health Coach can help.
• Talkspace
  Talkspace is a virtual therapy service that provides personal behavioral health and emotional wellness support through online counseling and therapy. Choose how and when you communicate with a counselor through text, voice, or video messages that can be sent anytime, anywhere.
• Providence Wellness Hub (through myProvidence)
  Log in to your myProvidence account to discover health and wellness programs, and much more.

Providence Health Plan makes it easy for you and your dependents to get the preventive care you need, with most services covered in full by in-network providers.
 

• Covered Preventive Services (PDF)
• Covered Preventive Services (Spanish) (PDF)

Neurodiversity is the idea that everyone's brain works differently. When we understand this, it helps all of us to better support and accept people. To learn more check out these resources below.

• Neurodiversity Care (Flyer) 
• Neurodiversity Care (Video) 

Gender-affirming care is life-saving healthcare and support for those across the gender spectrum. This can range from behavioral health services, medical care and sometimes social services. To learn more visit our Gender-Affirming Care page here. 

 

• Gender-Affirming Care Flyer (PDF)
• Gender-Affirming Care Flyer (Spanish) (PDF)

• Kaia Health
  Kaia’s program offers self-care wherever and whenever you need it — whether your pain is sudden, occasional, or chronic. Your program includes pain relief in the convenience of a mobile app. Access to unlimited one-on-one health coaching with certified professionals, expertly curated physical exercises to strengthen your body and relaxation techniques you can use to cope with pain. Because of our partnerships with your employer and your health plan, you can feel better on the Kaia pain relief program without spending a dime.
  
  All members are eligible for this program at no cost. To enroll, or opt out, click here and enter your personal information to create an account. Kaia Health will verify if your costs are covered by your employer or health plan.
• Providence Care Management
  Our goal is to help someone every day by taking the unknown out of a new diagnosis or assisting with navigating options for a diagnosis that has been affecting one’s life for a long time
• Providence health and wellness classes
  Register for a class or an upcoming event regarding smoking cessation, pregnancy and parenting, and more.

• Omada
  Take steps to prevent diabetes. The Omada prevention program helps members achieve and maintain a healthy weight. You’ll get proactive support and interventions with proven success.
• Providence Care Management
  Our goal is to help someone every day by taking the unknown out of a new diagnosis or assisting with navigating options for a diagnosis that has been affecting one’s life for a long time
• Providence Diabetes Education
  Whether you have had diabetes for some time or are newly diagnosed, the Providence Diabetes Education program offers you and your family the knowledge and self-care skills necessary to live a healthy life.
• Providence health and wellness classes
  Register for a class or an upcoming event regarding smoking cessation, pregnancy and parenting, and more.
• Virta
  Get back to doing the things you love with a type 2 diabetes reversal treatment and weight loss program.

• Mighty Health
  Get personalized online help from a coach to lose weight, move better, and decrease joint pain. The program offers daily health tasks, meal plans, lessons, and more to help you reach your health goals.
• One Pass Select™
  Access thousands of participating fitness centers and workout videos on demand along with grocery delivery.
• LifeBalance Program
  Access discounts on thousands of recreational, cultural and travel-related businesses and activities.
• Providence Health Coaching
  Whether you'd like to increase your activity level, reduce stress, improve your eating habits, lose weight, quit tobacco or just feel better every day, a Providence health coach can help.
• Providence health and wellness classes
  Register for a class or an upcoming event regarding smoking cessation, pregnancy and parenting, and more.
• Providence Wellness Hub (through myProvidence)
  Gain access through your myProvidence account to view your customized dashboard that includes your unique health needs, risks, activity and more. Wellness Central is your health and well-being hub for accessing your health and wellness resources.
• WeightWatchers®
  The name WeightWatchers^® is becoming the world’s partner in wellness. WeightWatchers^® welcomes anyone who wants to build healthy habits — which includes eating better and moving more.
• All members, spouses/domestic partners or dependents enrolled in a PEBB medical plan ages 18 and older can register for WeightWatchers^® at no cost.
• To learn more, register, or opt out of the program visit: PEBB.ww.com, or see the accordion menu on this page below, titled WeightWatchers^®.
• Offerings include the following features: easy to use app to track food, activity and weight, database of recipes, help from WeightWatchers^® coaches 24/7, online community, and more.

For any questions or issues, please contact 1-866-454-2144.

Trained professionals who provide support during and after childbirth. Working with a Birth Doula will help you achieve the healthiest, most satisfying experience. This benefit will provide 8 visits plus delivery per pregnancy.

There are a few ways to find a Doula. The Oregon Health Authority (OHA) keeps a list of all the traditional health workers, including Birth Doulas. The Oregon Doula Association also maintains a list of Birth Doulas. To find a Doula that is covered, visit:

• Oregon Health Authority website
• Oregon Doula Association directory

Providence Health Plan recommends that everyone who is six months old or older should get a flu shot. This is important for people who are 65 and older, pregnant women, young children, and people with long-term health issues like heart, lung, or kidney disease.

Visit an in-network pharmacy to receive a flu shot, at no cost.

Provider directory

 

• Fight the Flu (PDF)
• Fight the Flu (Spanish) (PDF)

 

• Is it a Cold or Flu (PDF)
• Is it a Cold or Flu (Spanish) (PDF)

• Canopy EAP (Employee Assistance Program)
  Access more than 20,000 resources to help with any life event, available to you and your family.
• Lyra (for OSU members only)
  Lyra offers a full spectrum of care offerings, from preventive to severe. No matter what you’re facing or where you are in your mental health journey, Lyra is here for you. Start by taking a short assessment to share what you’re experiencing. Based on your needs, Lyra will match you with confidential care options and compassionate providers.

• Health Assessment
  Your health assessment allows you to understand your health status - what is going well, and what can be improved.
  
  Log in to your myProvidence account to complete your own personal health assessment.
• Health Assessment Instruction Flyer (PDF)
• Health Assessment Instruction Flyer (Spanish) (PDF)

Life is full of stressors. Here are some helpful tips to treat yourself well:

 

• Begin the day with a balanced breakfast. Individuals who eat a good breakfast perform better at work and school. A good breakfast also helps with weight management.
• Keep nutrition-packed food handy. Pack your lunch and snacks for the day to help ensure protein and good fat, along with fruits and vegetables, are easily accessible.
• Avoid liquid calories. Juices, sweet drinks, and alcohol are major contributors to weight gain, type 2 diabetes, and heart disease.
• Maintain a consistent daily routine – sit down, even if only briefly, to eat something three times a day. Take activity breaks frequently.
• Get some exercise every day, even if it's only 10 to 20 minutes. 
• Sleep is a nutrient – poor sleep (generally considered fewer than seven hours) is associated with obesity, diabetes, increased coronary calcification, and decreased immunity.
• Be kind to yourself; smile.
• Behavioral Health Concierge
  Providence Health Plan members and dependents in Oregon, Washington, Idaho, Montana, California, and Texas can access virtual appointments at no cost, with Providence licensed behavioral health professionals.

   

  • Behavioral Health Concierge (PDF)
  • Behavioral Health Concierge (Spanish) (PDF)
• Providence Health Coaching
  Whether you'd like to increase your activity level, reduce stress, improve your eating habits, lose weight, quit tobacco or just feel better every day, a Providence Health Coach can help.

• Providence Health Coaching
  Whether you'd like to increase your activity level, reduce stress, improve your eating habits, lose weight, quit tobacco or just feel better every day, a Providence Health Coach can help.
• Providence Sleep Disorders Centers
  Providing answers and treatment for your sleep problems, Providence Sleep Disorders Centers have a team of sleep experts who have diagnosed and treated sleep disorders for more than 25 years.

• Quit For Life^®
  Quitting tobacco of any kind takes a commitment. And keeping your commitment can be challenging if you're trying to do it on your own. Research shows that counseling or support in combination with medication (nicotine replacement and/or prescription medication) offers the best chance at breaking free from tobacco. 
  
  Whether you've smoked for six months or 16 years, we've got someone you can partner with to help you be successful. It's up to you to find what works for you —support groups, telephone counseling, and classes with free medications – or a combination. Your Providence Health Plan benefits give you comprehensive support to quit tobacco. All members are eligible for this program at no cost. 
  
  
  • Consultations with Quit Coach who understands the challenges of quitting and can help you stay on track or get back on track.
  • Materials to help you plan and commit to a personalized Quit for Life program
  • Nicotine replacement therapy
  • Coverage of certain prescribed medications to help you quit
  
  Many have been able to quit on their own, but the chances of being successful are eight times greater with support. Whatever your reasons for wanting to quit, start your plan today!
  
  Connect with a coach over the phone or using live chat to create a personalized quit plan and get support every step of the way. You’ll also get access to resources to help you manage your triggers and overcome your cravings.
  
  Call Quit For Life^® at 1-866-QUIT-4-LIFE (1-866-784-8454) to opt in or out of the program. There is also a chat feature. Call 877-719-9004 with any questions about the site or your program.
  
  PEBB members who use tobacco have $25 deducted monthly from their pay to offset the known risks for health care costs they bring to their health plan. You can end the deduction after you quit by completing a Mid-year Change form.
  
  Members who use tobacco also have higher rates for optional life insurance. They can get the lower non-tobacco rate when they don't use tobacco for 12 months prior to the next open enrollment.


• Smoking cessation classes
  To find a class or provider near you, view our class list. (Classes are valued at $250 each, and are free to health plan members.)

Type 2 diabetes happens when your body can't use insulin the right way or when the pancreas can't make enough insulin.

Insulin is a hormone that helps the body's cells use sugar (glucose) for energy. It also helps the body store extra sugar in muscle, fat, and liver cells. Without insulin, this sugar can't get into your cells to do its work. It stays in your blood instead. Your blood sugar level then gets too high. High blood sugar can harm many parts of the body, such as the eyes, heart, blood vessels, nerves, and kidneys. It can also increase your risk for other health issues.

Type 2 diabetes is different from type 1 diabetes. In type 1 diabetes, the body's immune system destroys the cells that release insulin, so that over time the body can't produce insulin at all. In type 2 diabetes, the body still makes some insulin, but it can't use it the right way.

What you can do

• Know the symptoms of Type 2 diabetes
• Take the American Diabetes Association’s diabetes risk test and encourage the ones you love to take it too.
• Take a class to learn more about Type 2 diabetes
• Join a diabetes support group
• Know the most appropriate way to shop and eat when you live with diabetes
• Call a care nurse at 800-662-1121 or email CareManagement@Providence.org
• Access any of the resources above under the accordion menu titled Diabetes prevention and management

More information on diabetes

Nearly 25.8 million people — or slightly more than 8 percent of the total U.S. population — have some form of diabetes, whether type 1, type 2 or gestational, according to the Centers for Disease Control and Prevention (CDC). However, more concerning, is that 79 million Americans age 20 and older are considered prediabetic. Are you among them? If you think you may be prediabetic, or have been told that you are, the good news is that with some major changes to diet and exercise routines — and by achieving and maintaining a healthy weight — you can significantly lower their risk of going on to develop type 2 diabetes.

Whether you're diabetic or prediabetic, we have wonderful programs and resources to help you find support and treatment, and find new ways to live a healthy — and full — life. Diabetes doesn't have to define you.

 

• Providence Health Coaching
  Whether you'd like to increase your activity level, reduce stress, improve your eating habits, lose weight, quit tobacco or just feel better every day, a Providence Health Coach can help.

Find the right care option for you. Knowing what’s available to you can also save you time and money. Whether it’s a visit to your primary care provider, a same-day virtual appointment, or a life-threatening emergency – get the care you need, whenever you need it.

View care options

Weight Watchers^® is here to help you reach your weight loss and wellness goals. With Weight Watchers^® personalized program and award-winning app, you can lose weight, eat healthier, move more, and develop a more positive mindset.

• Anyone age 18 and older enrolled in a PEBB medical plan can register at no cost.
• To learn more, register, or opt out of the program visit PEBB.ww.com.
• Offerings include the following features: easy to use app to track food, activity and weight, database of recipes, help from Weight Watchers^® coaches 24/7, online community, and more.

For any questions or issues, please contact 1-866-454-2144.

• Cost calculators
  Prescription drug cost calculator lets you estimate costs of prescriptions based on your plan coverage.
  Medical treatment cost calculator is customized to your Providence medical plan coverage, your provider network, and your progress toward you deductible and out-of-pocket maximum.
• myProvidence
  Log in to your myProvidence account to manage your health plan benefits and so much more.
• Providence ExpressCare Clinics
  Find a same-day, in-person appointment or walk-in where available. Treat common conditions like a cold, sore throat, allergies, and more.
• Providence ExpressCare Virtual visits
  Connect to care in minutes via phone or video to treat conditions like common colds, flu and fever, or infections like pink eye, laryngitis, or bronchitis. Reproductive and pediatric health concerns can be addressed at these virtual visits, along with prescription refills, and scheduling labs or procedures.
  
  ExpressCare Virtual is available extended hours, 7 days a week using a tablet, smartphone, or computer.
• ProvRN
  Speak with a registered nurse anytime, any day, when you have a health concern, a sick newborn, or just need advice - it's a simple first step to determine if you need in-person care. Have your member ID number available.
• Providence Wellness Hub
  Log in to your myProvidence account to access your customized wellness dashboard. You can view your health needs, risks, activity, and more. Wellness central is your health and well-being hub for accessing your health resources.
• Vision discounts
  We partner with Northwest Vision Associates and Visionworks to bring you great discounts on vision services. Discounted products and services include LASIK, contact lenses, eyeglasses and eye exams.
  
  Visionworks
  800-669-1183
  www.visionworks.com
  
  Northwest Vision Associates
  Under this program providers who choose to participate offer a 20 percent discount from standard charges for:
  
  

• Professional eye examinations not covered in full or in part by insurance
• All spectacle lenses, glass or plastic including progressive, blended, lightweight lenses/High-index, and Transitions not covered in full or in part by insurance
• All spectacle lens upgrades not covered in full or in part by insurance: anti-scratch coating, anti-reflective coating, UV coating, polycarbonate, and any tints
• Frames not covered in full or in part by insurance (in stock or that can be ordered)
• Prescription Sunglasses
  
  
  

Discounts apply to standard charges and may not be used in conjunction with insurance or any other discount programs.

Exclusions: 

 

• Safety glasses
• Contact lens fittings and contact lenses

View participating providers