Were here for you.

Choose one of the following teams to view contact information, hours of operation and to get assistance by phone or email.

Customer Service & Sales teams:

  • Providence Health Plan
    Providence Health Plan Customer Service

    P.O. Box 4327
    Portland, OR 97208-4327


    Local: 503-574-7500 TTY: 711

    Toll free: 800-878-4445 TTY: 711


    Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)


    Log into or register for your myProvidence account for assistance with:

    Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.


    Log in to contact Customer Service



    Providence Health Plan Individual & Family Sales

    Local: 503-574-6505 TTY: 711

    Toll free: 877-846-8525 TTY: 711


    Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)


    Send a message to Sales for:

    Questions about choosing or enrolling in a new Individual & Family plan.


    Contact Sales


  • Providence Medicare Advantage Plans
    Providence Medicare Advantage Plans 

    P.O. Box 4327
    Portland, OR 97208-4327



    Customer Service

    Local: 503-574-8000 TTY: 711

    Toll free: 1-800-603-2340 TTY: 711

    Hours of operation: 8 a.m. to 8 p.m. (Pacific time), seven days a week



    Sales

    Local: 503-574-8416 TTY: 711

    Toll free: 888-226-7338 TTY: 711

    Hours of operation: 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday


    Contact Sales 
  • Providence Medicare Supplement
    Providence Medicare Supplement

    Sales

    Local: 503-574-5197 

    Toll free: 866-365-4324

    Hours of operation: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday



    Current members contact Customer Service

    Local: 971-345-4013 TTY: 711

    Toll free: 888-231-9287 TTY: 711

    Hours of operation: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday

  • Employers

    If you would like more information about the health plan options that are available to you and your employees, please call your insurance agent or contact:


    Providence Health Plan sales team 

    Mailing address:

    Providence Health Plan
    P.O. Box 4327
    Portland, Oregon 97208-4327

    Providence Health Plan
    1500 Valley River Drive, Ste. 200
    Eugene, OR 97401



    Contact

    Local: 503-574-5067 

    Toll free: 1-833-395-2043 

  • myProvidence
    Contacts:

    Local: 503-216-6463

    Toll free: 877-569-7768

    Hours of operation:  Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)



    For more information or assistance:

    Login to your myProvidence account.


     Log in
  • MyChart
    Contact

    Toll free: 833-395-2035



    Customer support for:

    Sending secure messages to your doctor


    Go to MyChart
  • Providence Hospitals & Clinics
    Contacts:

    Local:503-215-4300

    Toll free: 877-215-7833

    TTY: 503-867-5309

    Hours of operation: Monday through Friday, 8 a.m. to 8 p.m. (Pacific Time)  Saturday, 9 a.m. to 1 p.m. (Pacific Time)

  • Providence Preferred
    Payor, referral and claims information:

    Local: 503-574-7600

    Toll free: 800-793-9338




    Fax:

    Local: 503-574-8610

    Toll free: 888-233-4103

  • ProvLink
    General questions, immediate check for member eligibility and benefits:

    Providence Health Plan Customer Service

    Local: 503-574-7500 TTY: 711

    Toll free: 800-878-4445 TTY: 711

    Hours of operation:Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)




    Technical support for functionality, such as error messages or loss of access:

    Technical Support

    Email: PHPHelpdesk@providence.org

    Phone: 503-574-7316

    Hours of operation: Monday through Friday, 7 a.m. to 5 p.m. (Pacific Time)




    Questions regarding setup and training, or to provide feedback regarding usability: 

    Contact your provider relations representative

Hey!

You are now leaving the Providence Medicare Advantage Plans website. Are you sure thats what youd like to do?

No, I'll stay Yes, I'm leaving