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H.E.A.L. Program

The Healthy Eating and Active Lifestyle (H.E.A.L.) Program is a multi-month evidence-based program designed for people with prediabetes and/or those at high risk for type 2 diabetes. The goal of the program is for members to achieve moderate weight loss by eating well and being active. It is a program focused on long-term changes and lasting results. Throughout the program you will learn new habits and skills, and build confidence in maintaining new behaviors. Your coach will meet you where you are, help motivate and guide you through the change process. The program is offered in a group webinar format, with an option of 1:1 telephonic coaching upon request. After the first 16 weeks, you will have the option to continue working with your coach on a monthly basis.

More information about the H.E.A.L. Program

  • Who is eligible?

    Providence Health Plan members covered under an eligible plan* who:

    1. Are 18 years of age or older

    2. Have a BMI of 25 or higher, or 23 or higher for Asian Americans

    3. Have at least one of the following:
      • A fasting blood sugar of 100-125 mg/dL
      • A hemoglobin A1c of 5.7%-6.4%
      • A history of gestational diabetes
      • A score of 5 or higher on the American Diabetes Association’s diabetes risk assessment

    Health coaching services are not available for all PHP plans. To determine program eligibility, please contact the health coaching program online using the Health Coaching interest form or call 888-819-8999 or 503-574-6000.

  • What if I already have diabetes?
    If you have been diagnosed with diabetes, you would not be eligible to join the H.E.A.L. program; however, you may be interested in joining our health coaching program or a program specific to diabetes management. Please give us a call to find out your options.
  • How much does Health Coaching cost?

    Health Coaching is free to eligible members. We do not bill for the service.

  • What are the H.E.A.L. Program goals?

    The goal of the program is for participants to:

    • Lose at least 5 to 7 percent of your starting weight.
    • Work up to at least 150 minutes of “moderate” physical activity each week.
  • What outcomes has the program achieved?
    H.E.A.L. has achieved Centers for Disease Control (CDC) Full Plus recognition status. This is the highest recognition standard established by the CDC which requires programs to meet certain program outcome and retention standards. Most program participants completing the program will lose an average of 5% of their body weight.
  • What is included in the H.E.A.L. Program?
    • 16 weekly core sessions facilitated by a certified health and wellness coach. After the first 16 weeks you will have an option to continue working with your coach for an additional 10 sessions. There are up to 26 lessons available.
    • These sessions are offered in a group webinar format at certain times of the year. We have 1:1 telephonic and virtual formats available and will be offered based off capacity.
    • The CDC’s curriculum with lessons, handouts and other resources are available on our H.E.A.L. program webpage.
    • A wearable activity tracker.
    • A support group of people with similar goals and challenges. Together, participants can share ideas, celebrate successes, and work to overcome obstacles. It can be easier to make changes working as a group than doing it on your own.
  • Do you offer in-person coaching?

    The program does not offer in-person group coaching. If you are looking for 1:1 in-person support, your plan may cover visits to see a registered dietitian. Customer Service can help you to understand your wellness benefits and direct you to in-network providers.

    Contact 503-574-7500 Monday-Friday 8 a.m. - 5 p.m. (PST) for more information.

  • Can my spouse enroll in the H.E.A.L. Program?

    If your spouse meets eligibility requirements and has insurance through Providence Health Plan, they may enroll. They must call the health coaching line or fill out an online form.

  • How do I sign up for the program?

    The first step to enrolling in the program is to participate in a phone screen by calling 888-819-8999 or 503-574-6000, or by filling out the Health Coaching interest form.

Resource Library

This resource library is available to guide you through the Diabetes Prevention Program Content.

If you haven't already, get in touch with the Providence Health Coaching Program to determine your eligibility and help you get started.

H.E.A.L./CDC Prevent T2 Course Lessons

Use the Providence Health Plan courses below to guide you through the program content.

First 6 Months 

Last 6 Months