ExpressCare Virtual

It’s time for care on your schedule. We’ve created ExpressCare Virtual for our members who don’t have the time, desire, or ability to travel to a clinic for treatment of a non-urgent medical issue. Free*, convenient, and available nationwide.

ExpressCare Virtual is available extended hours, 7 days a week from a tablet, smartphone, or computer. And, it's easy to use!

ExpressCare E-visits (Web-direct)

Looking for a bit more information about what's bothering you, but can’t find time to pick up the phone? Fill out an online health form. A provider will review your information to diagnose and treat what's troubling you. The form is available 24 hours a day, seven days a week. Providers respond between 8 a.m. and 7 p.m. (Pacific Time).

Conditions treated by ExpressCare Virtual

• Acne
• Bladder infection or urinary tract infection (UTI)
• Burn or sunburn
• Cough, cold, allergy, or chest infection
• Ear pain
• Eye pain, eye bump, or irritation
• Flu
• Rashes and other skin conditions
• Sexually transmitted infection exposure
• Sinus pain or pressure
• Sore throat
• Yeast infection

The cost of ExpressCare Virtual

ExpressCare Virtual is available at no cost to Providence Medicare Advantage Plans members. ExpressCare Virtual is available 7 days a week, 8 a.m. to 8 p.m. (Pacific time) in California, Montana, Oregon, and Washington.