Employee Assistance Program

Providence Employee Assistance Program (EAP) offers a confidential, results-oriented program designed to help employees and employers address and effectively manage issues.

If your employer offers EAP benefits, you'll have access to professional counselors who can help you develop effective, practical solutions to the problems that may be affecting your work or family life.

For EAP services, call 800-255-5255 and visit our EAP site. Covered employees and dependents have toll-free access to professional assistance, 24 hours a day, 365 days a year. After hours and weekend calls are always answered by a licensed professional.

We provide comprehensive counseling and referrals to community resources, serving large and small organizations in the public and private sectors.

Our EAP counselors are experienced in helping individuals, couples and families work through the challenges that arise in day-to-day living. As an employer, offering this benefit will lead to happier, healthier employees and a more productive workforce.



Providence EAP can help with:

  • Personal and work pressures
  • Parenting and child care issues
  • Relationship conflict
  • Career changes
  • Financial and legal concerns
  • Alcohol and drug problems
  • Elder Care
  • Life crisis related to death, divorce, illness and other major events

Our EAP program offers counseling services in the following areas:

  • Addiction

    According to statistics provided by the U.S. Department of Health and Human Services, and the Substance Abuse and Mental Health Services Administration, 7.4 percent of Americans meet the diagnostic criteria for alcohol abuse or alcohol dependence. More than one half of American adults has a close family member who has or had alcoholism. Approximately one in four children younger than 18 years old are exposed to alcohol abuse or alcohol dependence in the family. If you are having difficulties with alcohol and or drug abuse, or have a family member that you are concerned about, the counselors at Providence Employee Assistance Program can help. We can provide you and your family members assessments and resources for the treatment of alcohol and drug abuse or dependence. We can also help with gambling addiction and sexual addiction. We do not provide court-ordered counseling.

  • Career

    Career choices are some of the most important decisions we make in our lives. Providence EAP’s professional career counselors can help you with educational, career and job search issues and concerns. Career counseling is beneficial for people in all phases of career development – from students seeking focus, to workers wanting to define their skills and passions, to experienced employees desiring new challenges and meaning at work, to people facing layoffs and reorganizations.

  • Couples

    At Providence EAP, we can help you and your loved one improve communication skills and help you resolve issues that are keeping you apart. We offer short-term couples counseling.

  • Domestic violence

    We can help you work through the confusing thoughts and feelings that go with domestic violence whether you are the victim or the perpetrator. We have resources to help you protect yourself and to get needed assistance. We also have resources for those needing anger management. We do not provide court ordered counseling.

  • Family

    Family dynamics can be very complicated. Often we need help with parenting, stepfamily issues, developing healthy boundaries with our families of origin, and how to raise children appropriately. We may be part of the “sandwich generation” focusing on our own families and also looking for eldercare for an aging parent. We also provide short-term counseling for children and adolescents.

  • Financial assistance

    Providence EAP Counselors can help you with budgeting and provide resources for getting out of debt. Just call for an appointment. For general financial information please check our financial resources page.


    Providence EAP Financial resources are staffed by seasoned professionals. Each member is entitled to no-cost telephonic consultation. Typical matters include credit counseling, debt and budgeting assistance and tax planning. Referrals to local professionals are available for more complex financial planning issues.

  • Grief and loss

    We all go through loss in our lives; whether it is the death of a loved one, loss of a spouse or partner due to break up or divorce, or the loss of our own health. The counselors at Providence EAP can lend support and help you on your way to healing.

  • Individual counseling

    We all need someone to talk with at times. We may need a sounding board who can be objective when our family and friends can’t help. Individual counseling at Providence EAP provides free, short-term, confidential counseling for a variety of mental health issues including stress management, workplace issues, addiction, depression/anxiety, past and present trauma, self- esteem, codependency and relationship concerns in a safe, non-judgmental environment. We also refer for long-term counseling when a little more is needed.

  • Legal assistance

    Providence EAP can help you find an attorney. Our Lawyer Referral Service provides a free initial consultation by one of the attorneys on our panel. Just call the EAP for a referral. For general legal information, please check our legal resources page.

  • Separation and divorce

    When relationships don’t work out and separation or divorce is imminent, it is often helpful to see a counselor to help with closure, especially if children are involved.

  • Stress management

    Our lives are so busy these days that at times we feel like we cannot cope with any more pressure. Providence EAP Counselors can help you manage stress before stress manages you. An appointment is only a telephone call away.

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